Boards in Checkbox are designed to centralize and manage all matters for a specific team, as well as control user access to those matters. This guide will walk you through setting up and managing boards effectively.
Prerequisites
- You must be a Matter Admin to set up and manage boards.
Setting Up a Board
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Create a New Board
- Hover over the Matter icon at the top of the page.
- Click on View All Boards in the submenu.
- Click on Create New Board in the top right-hand corner.
- Hover over the Matter icon at the top of the page.
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Configure Board Settings
- Board Settings and Members: Manage user access to the board in the Board Settings and Board Member sections.
- Name and Description: Change the name and description of the board.
- Board Intake Email: Locate and manage the board intake email address.
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Views: Configure views within the board:
- Shared Views: Accessible by all board members.
- Personal Views: Customized views for individual users.
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Matter Layouts
- All boards have access to all matter layouts. No additional setup is required.
Best Practices for Board Management
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Single Board Operation:
- Operate on a single board as long as possible to maintain flexibility in matter allocation across the team.
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Separate Boards for Specific Scenarios:
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Data Segregation and Sensitivity: Use separate boards for teams handling sensitive data or specialized projects.
- For example, create a separate board for an employment team handling employment matters.
- For sensitive projects like M&A, carve out a distinct board for that category of work.
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Data Segregation and Sensitivity: Use separate boards for teams handling sensitive data or specialized projects.
By following these practices, you can ensure efficient management of requests and maintain data integrity and security within Checkbox.