Notifications

This article outlines the events that trigger system notifications, the type of notification sent, and who receives them.

Notification Type

Trigger Event

Visibility

Contents

Email from board email address

Assignee field updated

Assignee only

You’ve been assigned to a new matter.

Click here to view the full matter context.

Please first review the full matter context via the matter link as there are multiple messages involved.
Provide at least one reply via the matter management platform.
Your reply on the platform will also send an email to your email address.
You will then be able to continue replying to the matter from the inbox.

Replies to this email will not be registered.

Slack App message

A matter is created from a Slack message

All channel (or DM) members

#779 - {matter name} matter created.

Slack App message

A message is added to an existing matter

All channel (or DM) members

This message thread has been added and tracked on #123 - {matter name}