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AIA Slack Channel Support Migration Guide

This guide is to help you update your Checkbox AI Agent Slack integration to enable channel support.

⚠️ Note: These steps are only required if you set up your Slack app before 16th June 2025.
If your setup was after this date, you can skip this guide.

 

Prerequisites

  • Administrative access to your Slack workspace
  • Checkbox AI Agent

 

Step-by-Step Migration Process

1. Navigate to your AI Agent and click on "Integrations”

  1. On the left hand side, click on "Integrations”.

    AI Agent to Integration.png
     
  2. Select Slack and copy your App Manifest (this will be a new version that includes updated permissions)

    App Manifest.png
     

2. Update Slack App via manifest

Detailed documentation: https://api.slack.com/reference/manifests#updating

  1. Go to app settings page.
  2. Navigate to your Checkbox AI agent app
  3. Click on "App Manifest" on left side bar
  4. Select YAML and then paste the new app manifest you had previously copied.
  5. Click “Save Changes”
  6. You may see a yellow banner asking you to “reinstall your app for changes to take effect”. If you do, please follow the prompts to reinstall your app.

 

3. Verify Integration

  1. Check that AIA appears in your #legal channel (or any other channel)
  2. Send a test message to verify the bot responds

 

Important Notes

The update process may briefly interrupt AIA service. Schedule the migration during off-peak hours.

 

Support

For additional assistance, contact Checkbox Support at support@checkbox.ai